We are committed to providing you with safe, reliable, and timely shipping. The following are our shipping terms and conditions.
- Shipping Carriers
We use the following shipping carriers for both domestic and international orders:
United States Postal Service (USPS)
FedEx
UPS
Shipping methods may vary depending on your selection and order value. We will provide you with the best available shipping options and confirm them when you place your order.
- Shipping Methods
We offer the following shipping methods:
Standard Shipping: Typically delivers within 5-7 business days for orders within the United States.
Expedited Shipping: Optional expedited shipping option, typically delivers within 2-3 business days; the cost varies depending on the order and destination.
International Shipping: We offer a variety of shipping options for international customers, including economy and expedited services. Typically delivers within 10-15 business days; the exact shipping time and cost will vary depending on the destination and carrier. 3. Shipping Costs
Shipping costs are calculated based on the selected shipping method, order weight, and destination. You will be able to view the estimated shipping cost during checkout. Additionally, some countries may charge additional customs or import taxes, which are the buyer’s responsibility.
- Order Processing Time
All orders are typically processed within 1-3 business days after confirmation. Please note that processing time may be delayed due to product availability and business day availability. - Tracking Service
All orders are available with tracking. You will receive an email with tracking information after your order is shipped, allowing you to check the status of your package at any time. - Shipping Issues
If any issues arise during shipping (such as delays, damage, or loss), please contact us as soon as possible. We will assist you in resolving the issue and coordinate with the shipping company. - International Shipping Notes
International shipments may be subject to customs inspections, tariffs, and other regulations in the destination country. Any additional costs or delays that may occur are the customer’s responsibility. Please ensure you understand and comply with the import regulations of the destination country.
If you have any questions about shipping terms, please feel free to contact our customer service team. Thank you for choosing rowaner.cloud, we look forward to providing you with excellent service!