Welcome to rowaner.cloud. To ensure your satisfaction with our service, we have established the following refund policy. Please read these terms carefully before purchasing.
Refund Request Period
We accept refund requests within 30 days from the date of purchase. Refund requests received after this period will not be processed.
Refund Conditions
Refund requests must meet the following conditions:
You experience technical issues with our service that are not resolved within a reasonable time.
The service does not meet the description, and you do not receive the advertised features or services at the time of purchase.
Refund Process
Please submit a refund request through our website contact form or support email, stating the reason for the refund and providing your order number.
We will review your request and typically respond within 5 business days. If your request is approved, the refund will be processed using the original payment method and will typically be credited to your account within 3-5 business days.
Special Terms
For one-time purchases, our refund policy applies; for subscription services, please refer to the relevant subscription terms.
rowaner.cloud will not honor refund requests due to user violation of terms or improper use.
Changes
We reserve the right to change our refund policy at any time. Any changes will be posted on our website and will be effective immediately. Please check back regularly for the latest information.
If you have any questions or require further information, please feel free to contact our customer support team.
Thank you for choosing rowaner.cloud. We look forward to providing you with excellent service!